Privacy and data protection


Server protection

This server is protected against DDoS attacks, viruses, malware and other cyberattacks with the best security technology currently available on the market, including the encryption of your datatransfer by means of SSL.

The website is hosted on the cloudplatform of Combell/Openminds on a server with ISO 27001 certification. In 2011, Combell was the first hosting provider to achieve ISO 27001 certification.

We keep your data on the server for review, afterwards we remove the data on the server en store it offline.


 

Security

Every request that is sent to us using a form is stored on the website. This allows us to handle your request in a smooth way. Our application platforms all make use of the https protocol, which means communication to and from the server is encrypted and cannot be read even if intercepted. The data is stored on a server hosted by one of the most reliable hosting companies in Belgium.

Internal digital security guidelines

A clear cybersecurity policy is indispensable for any organisation, let alone one working with journalists. The most urgent digital threats at the moment are accounts being hacked and hijacked and lost or stolen hardware. For both of these threats, the solution comes down to password hygiene. The Journalismfund.eu team lives by: use strong passwords (that are long and contain different kinds of characters), never use the same password for different accounts, and wherever possible, try to make use of two-factor authentication.

Two-factor authentication means that even if your password is hacked or your device gets stolen, people still won’t be able to access your accounts because having the password isn’t enough to log in; you need a second factor, too, for example, an app on your mobile device, a USB key or a token generated by another piece of hardware.

We will keep assessing our digital security policy in order to guarantee the safety of our journalists and grantees.


 

Privacy and cookies policy

 

1. Introduction

  • We are committed to safeguarding the privacy of our website visitors and applicants (service users).
  • This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
  • In this policy, "we", "us" and "our" refer to Journalismfund.eu vzw.

2. The personal data that we collect

  • In this Section 2 we have set out the general categories of personal data that we process.
  • We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you.
  • We may process your website user account data ("account data"). The account data may include your account identifier, name, email address, business name, account creation and modification dates, website settings. The primary source of the account data is you.
  • We may process your information included in your personal profile on our website ("profile data"). The profile data may include your name, country, expertise, profile picture, short bio, summary of the project supported by us and links to the published articles. The source of the profile data is you.
  • We may process your personal data that are provided in the course of the use of our services and generated by our services in the course of such use ("service data"). The service data may include your name, address, place of birth, date of birth, gender, nationality, email, website, phone number, employment information, professional membership, years of professional experience, CV, bank account information, copy of your ID cart or passport. The source of the service data is you.
  • We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication.
  • We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.

3. Purposes of processing and legal bases

  • In this Section 3, we have set out the purposes for which we may process personal data and the legal bases of the processing.
  • Operations - We may process your personal data for the purposes of operating our website and providing our services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and operations.
  • Publications - We may process profile data for the purposes of publishing such data on our website and elsewhere through our services in accordance with your express instructions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
  • Relationships and communications - We may process contact data, account data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and service users, the maintenance of relationships, and the proper administration of our website, services and operations.
  • Research and analysis - We may process your personal data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our organisation. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and operations generally.
  • Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our organisation records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our organisation in accordance with this policy.
  • Insurance and risk management - We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage or managing risks. The legal basis for this processing is our legitimate interests, namely the proper protection of our organisation against risks.
  • Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject.

4. Providing your personal data to others

  • We may disclose your personal data to:
    1. (a) Third party organisations that provide applications/functionality, data processing or IT services to us - we use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example, providers of information technology, cloud-based software as a service provider, website hosting and management, data back-up, security and storage services. The servers powering and facilitating that cloud infrastructure are located in secure data centres;
    2. (b) Auditors
  • In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. Retaining and deleting personal data

  • We are required by law to keep your personal data only for as long as is necessary for the purposes for which we are using it. The period for which we keep your personal data will be determined by a number of criteria, including the purposes for which we are using the information, the amount and sensitivity of the information, the potential risk from any unauthorised use or disclosure of the information, and our legal and regulatory obligations.

6. Your rights

  1. In this Section 6, we have listed the rights that you have under data protection law.
  2. Your principal rights under data protection law are:
    • (a) the right to access - you can ask for copies of your personal data;
    • (b) the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
    • (c) the right to erasure - you can ask us to erase your personal data;
    • (d) the right to restrict processing - you can ask us to restrict the processing of your personal data;
    • (e) the right to object to processing - you can object to the processing of your personal data;
    • (f) the right to data portability - you can ask that we transfer your personal data to another organisation or to you;
    • (g) the right to complain to a supervisory authority - you can complain about our processing of your personal data; and
    • (h) the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
  3. You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.
  4. For further information on your rights please refer to the Belgian Data Protection Authority website, https://www.dataprotectionauthority.be/

7. Third party websites

  • Our website includes hyperlinks to, and details of, third party websites.
  • In general we have no control over, and are not responsible for, the privacy policies and practices of third parties.

8. Updating information

  • Please let us know if the personal information that we hold about you needs to be corrected or updated

9. About cookies

  • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

10. Cookies that we use

  • We use cookies for the following purposes:
    1. (a) analysis - we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: google analytics: _ga, _gid, _gat_gtag_*); The configuration is set to anonymize visitors IP address by removing the last octet of the IP address prior to its storage.
    2. (b) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: cookie_agreed).

11. Cookies used by our service providers

  • Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
  • We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy. The relevant cookies are: : _ga, _gid, _gat_gtag_*
  • We use Combell to host our website. This service does not uses cookies for specify purpose(s). You can view the privacy policy of this service provider at https://www.combell.com/en/about-combell/privacy-policy.
  • We use YouTube to view videos. Google's privacy policy at https://policies.google.com/privacy. The relevant cookies are set within the domain: youtube.com

12. Managing cookies

13. Amendments

  • We may update this policy from time to time by publishing a new version on our website.
  • You should check this page occasionally to ensure you are happy with any changes to this policy.

14. Our details

  • This website is owned and operated by Journalismfund.eu vzw.
  • We are registered in Belgium under registration number 0463312580, and our registered office is at Leopoldstraat 6, 1000 Brussels.
  • If you have any questions regarding the processing of your personal data or this privacy notice, please contact us via info@journalismfund.eu.